Frequently Asked Questions
Answers to frequently asked questions and other useful information
Does Simetric buy or sell connectivity from wireless carriers for IoT devices?
We also have established relationships with leading MNOs, MVNOs and trusted partners across the globe that we are happy to connect you with for your connectivity needs.
Is there a consulting fee or a scope of work required to do a Proof of Concept or Trial with Simetric?
How is Simetric priced?
Customers are charged based on the number of SIMs/devices that are active in their carrier’s IoT platform during a given month. We do not charge for inactive devices. There is also a nominal implementation fee to set up the portal that includes training your internal teams to ensure your success. We typically like to be side-by-side with our customers for the first three months to do rate plan optimizations, as an example. Every organization and team are different, so whatever support model and help you need – we are flexible and here for you and your team!
How do I buy Simetric and is there a contract?
We are a ‘customer first’ organization. That means you can purchase Simetric through one of our partners (this includes MNOs, MVNOs, Global SIs and/or IoT MSPs) or directly from us – whatever works best for you. Simetric has a ‘good/better/best’ SaaS subscription model with features aligning to the problems we help customers to address. For more information on subscriptions, please click here.
How are you different than a Connectivity Management Platform (CMP) and how do you fit with other IoT platforms (Jasper, Ericsson, IoTA, etc.)?
How do you pull information from carriers?
Simetric’s custom data fabric can handle data however it comes from CMPs and carriers. This can be all from APIs pulls to file-based updates (i.e. FTP) to streaming (i.e. Kafka).
Can you only see SIM-based devices? What about sensors or devices on WiFi?
How many customers do you have?
What is the Simetric Partner Program?
Simetric offers a variety of ways to partner depending on the depth of engagement and integration desired. These range from:
- Referral partners where there is a simple revenue share model
- Resell partners who own the customer engagement but desire deeper Simetric engagement post sell
- White-label resell partners who own the full customer experience
- Integration partners who want deep technical integrations where the desired features can be configured and exposed via API to be consumed into a broader end customer application
We have a partner model that fits every need.
Who are some Simetric Partners?
Where is Simetric based?
Simetric has offices in Alpharetta, GA, Seattle, WA, and Pune, India.